Can't See My Website or Email Stopped Print

If it looks like your website and/or email quit working, it's possible that they're working but, your access may be blocked by our firewalls. Here's how to check:

1. Visit Is It Down For Everyone Or Just Me .That site will display a message stating if your site is actually down of if it's just you that can't see it. If your site is up but only your email isn't working, it may still be a firewall block.
2. Another way to check is by using someone else's computer at a different location

When your site only looks like it's down for your or, your email isn't working, we'll need your numerical IP Address to check if it's just a firewall issue or something else.  To do that:

1. Go to https://eSmartStores.com/myaddress and copy the address. (Example. 123.45.6789)
2. Submit a support ticket at  and include:
   1. Your IP address
   2. Your website address
   3. Company Name